FAQ

How are you planet friendly?

As you've probably seen, we're pretty keen on telling everyone how we're 100% planet friendly!

But what exactly makes us 100% planet friendly?

We've ensured that every step of our process, both internally and externally, from design, print and delivery has no adverse effect on our planet.

This is done by using only certified green energy suppliers for both printing and design. We also only use vegetable based inks to print with, in addition to printing only on 100% recycled paper which is FSC certified. Lastly when it comes to delivery, only recyclable and biodegradable shipping is used along with carbon neutral delivery.

All of this makes Cards Made Wise 100% planet friendly.

How long does it take to process an order

From the moment you click that order button, we're all hands on deck, making sure your order is on it's way as soon as possible.

Usually we dispatch your order the same day, although when we're extremely busy, sometimes it may take us a little longer. Our Human Hands Can Only Work So Fast.

If Only We Could Train Our Team Of Cats And Dogs To Help…

Quick Delivery you say?

Absolutely!

We send all of our cards 1st class, so they should be with you in no time at all!

what is your returns / Damages / Refund policy

WOAH! A problem!? That Sucks!

We know that sometimes bad things happen and we're here to help!

If you've received a card that's been damaged in the post, please get in touch with us via our contact page, email or social media and we'll get right on the case!

If you'd like a refund, or to return an item please ensure this is requested within 14 days of your order. You can request a refund or to return an item by contacting info@cardsmadewise.co.uk

My Question isn't here

Got a question but can't find an answer?

We're always adding to this page, but in the meantime, get in touch with us via our contact page, email, or social media and we'll help you out!

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